This is an advanced 3-day follow on course to Advanced Root Cause Analysis and CAPA ensures that laboratories effectively identify and address the root cause of the problem. By outlining different methodologies and practical laboratory related examples of root cause analysis, laboratory personnel can surely improve their management system and technical services.
This science-based investigation methodology integrates problem solving techniques from total quality management (TQM), Six Sigma, and generic problem solving approaches to identify the technical root cause (the change that has occurred) as well as any systemic root causes (system failures that allowed the change to occur).
This RCA Training took place on the 29th TO 31st March 2021 via online meeting on Google Meet.
